Cancellation Policy
Power Build Tools
Effective Date: April 21, 2026
Last Updated: April 21, 2026
Order Cancellations
If you’ve changed your mind, we aim to make the cancellation process as simple and hassle-free as possible.
Orders may be canceled for a full refund within 24 hours of placement, provided the order has not yet been processed or shipped.
To request a cancellation, please contact us as soon as possible:
📧 support@apexuilt.com
📞 574-821-5633
Orders Already Processed or Shipped
If your order has already been processed or shipped, we are unable to cancel it.
In this case, once your order is delivered, you may request a return in accordance with our 30-Day Return & Refund Policy.
Important Notes
- Orders are typically processed within 1–2 business days
- Requests made after the 24-hour cancellation window may not be guaranteed
- We recommend contacting us immediately to improve the chances of successful cancellation
Contact Information
If you have any questions or need assistance, please contact us:
Power Build Tools
📞 Phone: 574-821-5633
📧 Email: support@apexuilt.com
🕒 Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM EST
📍 Address: PO Box 62, Shipshewana, Indiana 46565, United States
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