Power Build Tools

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Shipping Time and Delivery Expectations

Shipping times may vary depending on the brand and product availability. Some orders ship the same business day, while others may require 1–2 business days for processing.

• Order Cut-Off Time: 5:00 PM EST
• Processing Time: 1–2 business days
• Estimated Delivery Time: 3–5 business days (within the United States)

In most cases, you can expect to receive your order within 4–7 business days from the date of purchase.

If a product has a longer estimated shipping time, this will be clearly stated on the product page. While we strive for fast delivery, occasional delays may occur due to carrier or supply chain issues.

We take pride in providing fast, reliable shipping along with excellent customer service.

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Payment Options

We accept a wide range of secure payment methods, including:

• Credit/Debit Cards: Visa, Mastercard, American Express, Discover
• Digital Wallets: Apple Pay, Google Pay, 

All payments are securely processed through Shopify Payments, ensuring your information is protected.

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Return Policy

We offer a 30-Day Money-Back Guarantee on all eligible items.

To qualify for a return:

• Items must be unused
• Must be in original packaging
• Must include all tags and accessories
• Return Window: 30 days from delivery
• Restocking Fee: 20% may apply
• Return Shipping: Customer is responsible for return shipping costs

Refunds are processed within 5–7 business days after the returned item is received and inspected.

For complete details, please refer to our Return & Refund Policy.

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Cancellation Policy

Orders may be canceled for a full refund within 24 hours of placement, provided they have not yet been processed or shipped.

To request a cancellation, please contact us as soon as possible at:
support@apexuilt.com

Once an order has been shipped, it is no longer eligible for cancellation and will fall under our 30-Day Return Policy.

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Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery so we can assist you.

Email: support@apexuilt.com

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Backorders

If an item you ordered is on backorder, we will notify you within 48 hours with updated shipping timelines or alternative options.

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Warranty Information

Warranty coverage varies depending on the manufacturer. For specific warranty details, please contact us at:
direct@apexuilt.com

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Contact Information

If you have any additional questions, feel free to reach out to us:

Power Build Tools
📞 Phone: 574-821-5633
📧 Email: support@apexuilt.com
🕒 Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM EST